BLACK FRIDAY & CHRISTMAS

Firstly the biggest thank you for shopping with us over Black Friday & the Christmas period. As a small business this means everything to us. All the details you need about Black Friday & Christmas can be found below, please read carefully.

Our Black Friday sale will run from 28/11/24 until 02/12/24

  • We are offering up to 50% off the entire site (excluding all marketplace items)

  • These discounts will be the highest they will be be until the next Black Friday in 2025.

  • No code is required, all available discounts will be visibly shown in each product category and items.

  • Any order over £60 will receive a FREE gift worth over £20 *while stocks last

  • If you return an item that is able to be returned (i.e. posing heels) please note we will be unable to price match after the sale has finished.

  • Discounts will be varied across all product categories and items.

  • Please kindly note that we will not be able to extend the sale once this period is over under any circumstances.

  • If you place an order, then decide to place another order later, we will not be able to combine orders.

  • If your TSF heels are not sent out right away this mean that they are a pre-order and the order will be placed with the TSF team after the sale has ended.

  • If you have placed an order for pleaser heels, and they are not dispatched within a couple of days, please note you will experience a slightly longer wait time as we will place an order for your heel with the Pleaser Brand in America and wait for them to come over to us after the sale has ended.

  • If you place an order i.e. 1 x Pleaser or TSF Pre-Order heel, jewellery, and a mug for example, your order will be shipped all together. If you wish for your other items to be sent out earlier we would kindly ask for additional payment to cover postage, and this can be done for you.

  • Our return processes are still the same, unless your order is a gift for someone this year.

  • For full details regarding this, including what is available to return and what isn’t please head to www.kompak.store/returns

Christmas Information: receive a FREE Christmas Mug on any order over £60 (from 2nd Dec - 23rd Dec)

  • We advise our international customers to order at the start of December to avoid any delays to their order arriving during this busy sales period.

  • For UK customers, if you wish for your order to arrive in time for Christmas, please do this before 1PM @ Friday 20th December and select DPD Next Day Delivery during checkout.

  • Last date to receive new orders for processing – Monday 23rd December by 12pm

  • Our fulfilment centre will be closed - 24th December 2024 – 1st January 2025

  • First shipping date after Christmas – 2nd January 2025

  • If your order is a gift for someone i.e. Christmas this year, our returns policy still remains the same. This means that you can receive a refund if you have sent the order back to us within 14 days for UK orders & 21 days for International orders.

    HOWEVER

    If your order is returned before 1st January 2023 (outside of the 14/21 day refund timeframe), we will be able to offer you store credit on the site. Please note the usual postage charges will still need to be taken from the original amount due to not being able to do free returns.

    Store credit only applies if you have stated it is a gift upon checkout. This is clearly stated when you have to select either ‘Yes’ or ‘No’ to the question ‘Is this is gift for someone this year?’.'

    The last shipping dates are current recommendations by the couriers and are not guaranteed delivery dates. As we know, December is a very busy time of year and the couriers can often experience delays in their network, however as always, we will continue to process & ship your orders as quickly as possible.